Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-smartphone-integration-repair.collision-talk.com (hereinafter referred to as “Mercedes Smartphone Integration Repair” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting our website, utilizing our applications, and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

  • When you create an account and use our applications and services as an authorized user.
  • During your visits to our websites linked to this policy.
  • When you receive communications from us, such as newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect various types of personal information, including:

  1. Account Information: Details related to your user account creation and maintenance, such as usernames, passwords, and profile data.
  2. Payment Information: Data required for processing payments, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: Financial records and transaction details associated with your use of our services.
  4. Purchase Information: Items you have purchased from us, including order details, shipping addresses, and product preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile devices when you access our applications.
  6. Location Data: Your geographical location data if you choose to share it or if collected through automated technologies.
  7. Feedback: Any comments, reviews, or responses you provide to surveys or feedback forms.
  8. Social Media Information: If you connect your social media accounts to our services, we may collect data from those platforms.
  9. Product Information: Details about products you view, search for, or purchase on our site.

We obtain this data through direct user input, interactions with our systems, and automated tracking technologies, such as cookies and similar tools. Additionally, third-party service providers may share Personal Data with us in accordance with their privacy policies.

Cookies

We use cookies to enhance your online experience and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as page navigation and access to secure areas.
  • Preference Cookies: Remember user preferences, such as language settings and display options.
  • Analytics Cookies: Help us understand user behavior and improve our services by tracking anonymous usage data.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Processing transactions and delivering services requested by users.
  • Complying with legal obligations and tax requirements.
  • Maintaining secure and reliable systems.
  • Enhancing and improving our products and services.

Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the data to prevent direct identification.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of sensitive data both at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy and security standards.
  • Regular security audits and updates to ensure the protection of our systems.

Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age. Our services are intended for a general audience, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access and rectification: The right to request access to your data and make corrections if it is inaccurate or incomplete.
  • Erasure and restriction: The ability to request the deletion of your data or limit its processing under specific circumstances.
  • Portability: The option to receive your data in a structured, commonly used format for transfer to another controller.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Non-discrimination: You cannot be subject to unfair treatment due to exercising your data protection rights.

To exercise these rights or if you have any data-related inquiries, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically for any changes.

Contact Information

For any questions, requests for unsubscribe, or concerns regarding data privacy, please reach out to us using the following contact details:

  • Email: contact@mercedes-smartphone-integration-repair.collision-talk.com
  • Mailing Address: [Provide Company’s Physical Address]